Return Policy

Returns 

You will have 14 days from receiving your order to contact us regarding a refund (this excludes final sale items). We offer a full refund on the original form of payment. Your return will be processed within 3-5 business days after our warehouse receives your return. 

All items must be unworn and in perfect condition. There must be no scuff marks on the bottom,  no stains or dirt, and have only been worn to try them on.

We provide a $2.98 USD coverage return fee through Redo for all returns (inclusive of return label costs). To secure this coverage, add the $2.98 USD coverage return fee at the bottom of your cart before checkout.  

If you choose to opt out of the $2.98 USD coverage return fee through Redo, you will be responsible for the cost of return shipping.

Please use the following link to  make a return. 

If you need assistance with a return or exchange, please contact us atinfo@maveandchez.com. We'll get back to you during regular business hours (Monday-Friday from 10:00AM and 4:00 PM EST)

Exchanges

You will have 14 days from receiving your order to contact us regarding an exchange (this excludes final sale items). Your exchange will be processed within 3 - 5 business days after our warehouse receives your exchanged item(s).  

All items must be unworn and in perfect condition. There must be no scuff marks on the bottom,  no stains or dirt, and have only been worn to try them on.

We provide a $2.98 USD coverage return fee through Redo for all exchanges (inclusive of return label costs). To secure this coverage, add the $2.98 USD coverage return fee at the bottom of your cart before checkout.  

If you choose to opt out of the $2.98 USD coverage return fee through Redo, you will be responsible for the cost of return shipping.

Please use the following link to  make a exchange.